What our customers say about us
A vital tool in developing your business. I would recommend the use of Solutions Revealed to all Businesses.
A genuine service that brought many surprises for us and allowed us to effect change in line with the needs of our people and our clients. Excellent value for money.
Solutions Revealed offered invaluable information and enabled us to progress and improve relationships and performance and get our service levels back on track. Identifying key weaknesses and unearthing problems that had previously not been identified within the project team, Solutions Revealed allowed targeted action to be taken.
Very impressed with Solutions Revealed and how it can be used to inform Self Assessment Reports, Business Plans and Development Plans. Also found the Comparison feature useful. Recommended it be shared with other providers.
Good progress in the use and evaluation of feedback mechanisms….. Arena Learning makes very good use of a commercial package called Solutions Revealed to gather internal and external feedback from a wide range of stakeholders. The review takes place on an annual basis and very detailed reports focus on key business components such as strategic challenges and essential capabilities. The process uses a questionnaire to gather feedback and this is consolidated and converted to graphs and tables. Good use is made of these detailed reports by a wide range of team meetings to evaluate provision and inform the management decision making process.
Highly recommended to share with other providers as good practice.
The Matrix Assessor identified 6 strengths during the assessment process, one of them being Solutions Revealed
The Solutions Revealed development tool has been used by the organisation for several years to provide a benchmark against 15 essential organisation capabilities. The organisation uses this to identify strengths and areas of development as part of their continuous improvement. Arena have involved employers and their partners as part of the annual exercise which has further strengthened the process. Encouraged to present the tool to other providers to share good practice.
Solutions Revealed has been particularly helpful. It highlighted what we do well and directs us to what we should be doing better. It provides a great foundation for continuous improvement. The actual process created minimal disruption. The whole process was completed in four weeks.
The reports are very thorough and easy to follow. They have been used as evidence for our OFSTED (ALI) monitoring visit and our recent successful Matrix accreditation. On both occasions it featured as a strength in our feedback reports and recommendations were made that it should be shared with other providers as good practice.